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Here are a few places to start.
"How to" community
Find answers to your questions, browse support-related topics, or sign up to become a member.
User guides
Find information on a wide range of topics including installation, mobile and web applications, warranty support, troubleshooting and more.
Contact support
Instant On customers can contact technical support via online chat or phone.
Technical docs and information
Find the latest product news, support, tips and tricks, warranty information, and software documentation for Instant On.
Deployment guide
See best practices for deploying Instant On devices, product selection recommendations, and network design considerations based on use cases.
Technical videos
View installation and configuration videos.
Release notes
Find release notes for both wired and wireless installations.
Switch software
Stay up to date by downloading the latest switch firmware for Instant On Switches managed via the local web GUI.
Hardware documentation
Check out the latest hardware product news, support and warranty information and documentation, and learn tips and tricks about how to get the most out of Instant On.
Help center
Get information on the latest updates and enhancements to our mobile and web applications.
User guides
Use these guides to learn about Instant On software features and how to configure and deploy Instant On access points and switches.
Smart Mesh for Instant On
Learn how Instant On Mesh technology helps you get the Wi-Fi coverage you need.
Community
Explore Instant On communities to connect with others and find technical information.
HPE Networking Instant On community
Connect with community members to learn more about Instant On, to troubleshoot, and to see how others are using Instant On products.
Support community
Find support information including links to documentation, software and the Instant On Help Center.
Warranty and support services
Find information regarding Instant On product warranties and support services.
Foundation Care service brief
Learn about our extended 3-year support.
Warranty and support services FAQ
Get answers to all your Instant On warranty questions.
2-year warranty FAQ
Read these FAQs for the details related to Instant On 2-year warranty for access points.
Contact support
When calling a local telephone number for support, you will be prompted for a shortcut. Say "Aruba Networks", or follow the prompts and choose “Networking” and "Aruba Networks" from the available menu options.
Phone support is available for the first 90 days after the Instant On device is set up. After 90 days, customers are eligible for chat support only. Aruba Foundation Care Support Services customers are eligible for 24 x 7 phone support and other services. For information on Foundation Care for Instant On, please see the overview.
For other countries, please contact your local authorized partner or place of purchase or visit www.hpe.com/contact.
United States, Canada, and Outlying Countries
+1-800-943-4526
+1-650-750-0350
Argentina
0 800 444 7867Brazil
0800-055-6405Chile
800-201702Colombia
01 800 5190061Costa Rica
0800 012 2182Mexico
800 501 9800Peru
0800 53603Venezuela
+52 55 5258 4500
Austria
08-1000-2000Belgium
078-250-144Czech Republic
+420 239 018 791Denmark
+45-70-10-80-25Egypt
0800-000-0814Finland
+3-58-20-320-300France
+33 173018471Germany
+49-69-380-789-143Ireland
0818 211 666Israel
1-809-400-300
+972-3-3741917Italy
02-452-790-50Netherlands
0900-115-0000Norway
800-56-044Poland
0-800-702-284
+48-22-3060484Qatar
800024
+44-203-564-63-97Romania
+40 373 788 599Saudi Arabia
800-844-4611Slovakia
02-686-221-79South Africa
+27 21 427 3241Spain
+34 902012969Sweden
0771-30-30-50Switzerland
0848-800-724Turkey
00800-4488-27842
(For Aruba use PIN 2883)United Arab Emirates
800-0444-1477United Kingdom
0845-161-0050
+44 207 9490 148
Australia
13-11-47
+61-2-8031-8316China
+86-10-59836366
400-810-6618Hong Kong
+852-800-931-267India
1-800-419-4994
+91-806-703-7210Indonesia
0018-0385-20668Japan
0120-610-092
0570-064-235 (Warranty Support)Korea, South
+82-2-704-0142
+82-1588-0142Malaysia
1800-88-1811New Zealand
0800-664-747Philippines
1800-1441-0669 (PLDT)
1800-8908-6404 (Globe)Singapore
1800-272-4333Taiwan
0800-211-666
+886-2-2656-7204 (9x5)Thailand
1800-441-4048Vietnam
+84-23-6445-8250 (English only support)