Aruba Instant On Help Center
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Viewing AP Clients

The Client Details page provides detailed information about clients in your network. The Client Details page is accessed from the list of Connected clients. Instant On clients are of two types — wired and wireless. Wireless clients include laptops, personal computers, tablet, mobile phones, etc. that connect to the Instant On network through wireless. Wired clients on the other hand are printers, server, switches, and infrastructure devices connected to the wired network.

To view the Client Details page for a specific client, follow these steps:

  1. Click the Clients () tile on the Instant On home page. The Clients page is displayed.
  2. Click on the client name from the Connected clients list. The Client Details page for the selected client is displayed.

The following is an example of the Client Details page:

Viewing Details of Active Clients

The Client Details page lists the following information:

Column Label

Description

Client Name

Client Name

Name of the client. The client name can be modified as required.

Device Details

IP Address

IP address of the client.

MAC Address

MAC address of the client.

OS

Operating system (OS) of the client device.

Security Details

Security Details

This section displays the security standard used by the wireless client to connect to the network.

Connection Details

Network

The network to which the client is connected. Clicking on the network name will take you to the Network Details page.

Duration

Displays the duration for which the client is connected to the network.

Device

The network device to which the client is connected. Clicking on the device name will take you to the Device Details page.

Wi-Fi Standard

The Wi-Fi standard of the client connection. The Wi-Fi standard mapping is displayed as follows:

Wi-Fi 5— 802.11ac client

Wi-Fi 4— 802.11n client

NOTE: The Wi-Fi standard will not be displayed for legacy Wi-Fi clients using 802.11b or 802.11g standards.

AP Radio

The radio of the AP to which the client is connected.

Signal / Speed

Indicates the client signal quality. Based on the client’s Signal-to-Noise Ratio (SNR), the signal quality is denoted as follows:

Good — Signal Strength of 25 dB or higher.

Fair — Signal strength between 16 dB and 25 dB.

Poor — Signal strength of 15 dB or lower

Data Usage and Transfer Rates

Downloading

The download throughput of the device in the last 30 seconds, in bytes per second.

Uploading

The upload throughput of the device in the last 30 seconds, in bytes per second.

Transferred

Shows the total amount of data transferred during the session, in bytes. Clicking on the donut chart will take you to the Applications page of the client, where detailed application usage information of the client is displayed.

Viewing Application Information for a Specific Client

You can view the application usage information for a specific client in your network by selecting a client from the Clients list. See Viewing Application Information for details on the type of application usage information that is displayed.

To view application information for a specific client in the Instant On mobile app, follow these steps:

1. Tap Clients on the Instant On home screen. The Clients screen opens.

2. Select a client from the Connected clients list to open the Client Details screen.

3. Tap on the donut chart preceding Transferred to open the Applications chart for the selected client.

Blocking and Unblocking Clients

The Instant On mobile app allows you to block clients from associating with any of the APs on site. Each client can only be blocked manually using the Instant On mobile app. Client blocking is possible only for clients who are already connected to the network. At any point in time, you may choose to unblock a blocked client by visiting the Blocked Clients list.

Follow these steps to block a client from accessing the network:

1. Tap or click on the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed.

2. From the list of Connected clients, block the client which should not be allowed to access the network.

Swipe from right to left on the client from the connected client list and tap on the block icon. The client is immediately blocked and moved to the Blocked clients list. Alternatively, you can also block clients from the Client Details screen by clicking the advanced menu icon () and selecting Block client.

Follow these steps to unblock a blocked client:

1. Tap or click on the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed. Tap the Blocked clients tab in the Clients page. The blocked clients appear grayed out.

2. From the list of Blocked clients, unblock the clients you wish to provide access to the network again. The clients should be able to immediately access the network once they are unblocked.

Tap the client you want to unblock. A pop-up box appears on the screen with client's name for confirmation. Tap Unblock. The client is immediately unblocked and moved to the Connected clients list. Alternatively, you can also unblock the client by swiping from right to left on the client and tapping the unblock icon.

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