Wired Clients

A wired client is defined as a client connected to an Instant On device that supports Ethernet switching. Wired clients are categorized based on the following scenarios:

Figure 1  Wired Client Scenarios

  • Scenario 1: The Instant On device connected to the Instant On switching device will not be shown as a wired client.
  • Scenario 2: The server will be shown as an edge wired client.

VMs running on the server might report additional MAC addresses to the same Ethernet port. In such cases, each of the MAC addresses will be displayed as a wired client.

  • Scenario 3: The edge device will be shown as an edge wired client.
  • Scenario 4: The third-party infrastructure device will be shown as an infrastructure wired client.
  • Scenario 5: The wired device connected to the third-party infrastructure device will not be shown as a wired client.
  • Scenario 6: The infrastructure device will be shown as an edge wired client.
  • Scenario 7: The wired device will be shown as a wired client.

Wired Client Details

To view the Client Details page for a specific wired client, follow these steps:

  1. Tap the Clients () tile on the Instant On home page. The Clients page is displayed.
  2. Select a wired client from the list of Connected clients. The Clients Details page for the wired client is displayed.

The Client Details page for the wired client displays the following information:

Table 1: Wired Client Details Information

Parameter

Description

Client name

Denotes the name of the wired client. The client name can be edited and updated to a custom name of your choice. The length of the client name can be between 1 to 32 characters. Blank spaces and special characters are accepted as a valid characters in the client name.

Type

Denotes the type of the wired client. The client can either be an infrastructure client or a voice client.

IP Address

IP address of the client.

MAC Address

Denotes the MAC address of the wired client.

Network

The network to which the client is connected. Clicking on the network name will take you to the Network Details page.

Interface

Denotes the device interface to which the client is connected. The Wired client will display the port ID or the custom port name to which it is connected.

Duration

Displays the duration for which the client is connected to the network.

Device

The network device to which the client is connected. Clicking on the device name will take you to the Device Details page.

Port

Denotes the switch port through which the wired client is connected to the network.

Client Health

Denotes the health status of the wired client.

Status

Represents the ratio of the number or error packets on all the packets.

  • Good—In full duplex mode, the error rate is less than 0.1%. In half duplex mode, the error rate is less than 2%.
  • Fair—In full duplex mode, the error rate is above 0.1%. In half duplex mode, the error rate is above 2%.

Duplex Mode

Denotes if the wired client is connected in a full duplex or half duplex mode.

Downloading

Shows the download throughput within the last 30 seconds, in bytes per second.

Uploading

Shows the upload throughput within the last 30 seconds, in bytes per second.

Transferred

Shows the total amount of data transferred during the client session, in bytes.

PoE Power Cycle

Instant On provides the ability to remotely power cycle wired clients. This option is available only for clients that are either connected to a PoE port on an Instant On router or a switch. The following procedure is used to power cycle the port of the wired client:

  1. Tap the Clients () tile on the Instant On home page. The Clients page is displayed.
  2. Under the Connected clients list, swipe from right to left on a wired client. A power cycle () button is displayed at the end of the row.
  3. Tap the power cycle () button to power cycle the client. The row displays a message that the client is being power cycled. As an alternate option, you can also tap on the wired client and select the Power cycle setting from the advanced menu () of the Clients Details screen for the wired client.

The PoE supplier should be an Instant On device.

Adding or Removing Clients from a Watchlist

The client watchlist feature allows you to monitor the status of the wired or wireless clients connected to the Instant On devices. After the client is added to the watchlist, an alert is triggered when the watched client goes offline and is cleared if the client comes back online or removed from the watchlist.

You can add a maximum of 128 wired or wireless clients to the watchlist.

The following procedure describes how to add a client to the watchlist:

  1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients () is displayed.
  2. Tap on the wired or wireless client you want to add to the watchlist (). The Client Details page for the selected client is displayed.
  3. Tap the advanced menu icon () and select Add to watchlist from the drop-down menu. The client is added to the watchlisted clients () list.

The following procedure describes how to remove a client from the watchlist:

  1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients () is displayed.
  2. Tap the watchlist icon (). The list of watchlisted clients is displayed.
  3. Swipe left on the wired or wireless client to be removed from the watchlist and tap the () icon. The client is removed from the watchlist.