Managing Your Account

The User Account Management page allows you to modify your administrator account information for all associated sites.

To navigate to the User Account Management page, click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.

Identification

The Identification section displays the primary administrator email account used to manage the operations for the site.

Changing Account Password

To modify your administrator account information for all associated Aruba Instant On sites, follow these steps:

1. Click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.
2. Under Profile > Change Password, click the Change button.
3. In the Change Password window, enter the following details:
   1. Current Password—Enter the current password for the administrator account.
   2. New Password—Enter the new password for the administrator account.
4. Click Change Password to save your changes.

Two-Step Verification

The User Account Management > Profile page allows administrators to add Two-Step Verification (TSV) on their own account. TSV provides an extra security layer for the account on which it is activated. This feature is disabled by default and is available only for verified administrator accounts.

Enabling Two-Step Verification

To set up Two-Step Verification for your administrator account, follow these steps:

1. Click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.
2. Under Profile > Enable Two-Step Verification, click the Enable button.
3. Under Confirm Password, enter your Current Password, and click Next.
4. Under Set Up Alternative Email, enter a valid alternate email address in the Alternative Email and Confirm Alternative Email text boxes respectively. The alternative email address is required to sign in if you face any issues using the authenticator app.
5. Click Next.
6. Under Set Up Authenticator, copy the key provided below and manually enter it in the authenticator app, or scan the QR code using the authenticator app.
7. Enter the code in the Verification Code text box.
8. Click the Enable Two-Step Verification button, to save the changes.

Disabling Two-Step Verification

This setting is available only for administrator accounts on which two-step verification is currently enabled. Use this setting to disable additional sign-in security and only request a valid password. To disable two-step verification for your administrator account, follow these steps:

1. Click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.
2. Under Profile > Disable Two-Step Verification, click the Disable button.
3. Under Confirm Password, enter your Current Password.
4. Click Disable Two-Step Verification. A message is displayed on the screen that two-step verification is disabled on the administrator account. Additionally, an email notification is sent to the user informing about the change in setting.

Changing the Recovery Email Address

Once the two-step verification has been activated, you have the option to change the recovery email address used to sign in when having trouble using the authenticator app.

The following procedure describes how to change the recovery email address:

1. Click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.
2. Under Profile > Change Alternative Email, click the Change button.
3. Enter the New alternative email address.
4. Confirm new alternative email by re-entering the new email address.
5. Under Confirm Password, enter your Current Password, and click Next.
6. Click Change alternative email to apply the changes. A message is displayed on the screen that the alternative email address is changed. Additionally, an email notification is sent to the user informing about the change in setting.

Preferences

The Preferences section provides the options to customize the design settings based on the following fields:

• Language—Indicates the language preference for the interface, notifications, and other communications (SSO). By default the entry for this field is auto-detected. The administrator of the account can modify the language to one of the following supported languages:
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Simplified Chinese
  • Traditional Chinese

• Theme—Indicates the color theme preference for the application interface. The following options are available for selection:
  • System
  • Light
  • Dark

Delete Account

The Delete Account screen allows you to delete an Instant On administrator account and revoke access to any associated products and services.

The following procedure allows you to delete an Instant On administrator account:

1. Click the account icon (the alphabet icon) displayed on the header and select Account Details from the drop-down menu. The User Account Management page is displayed.
2. Under Profile > Delete Account, click the Delete button.
3. Under Confirm Deletion, copy the code displayed on the screen and enter it in the Confirmation Code text box.
4. Click Delete Account to permanently delete all account data and remove access to associated sites, devices, and services.