Administration Settings

The Site Management page allows you to modify administrator information, including your Instant On site name and account credentials. You can also add two other administrator accounts to manage the site. All three accounts will have full privileges to the Instant On site configuration and status.

Modifying the Instant On Site Name

To modify the Instant On site name, follow these steps:

  1. Tap the advanced menu () icon, and then select Site management. The Site Management screen displays the account administration settings.
  2. Enter a new name for the Instant On site under Site name.

The site name must be between 1 and 32 alphanumeric characters in length.

Adding Secondary Accounts

Each Instant On site can be managed by five different administrator accounts. To add a secondary administrator account to your site, follow these steps:

  1. Tap the advanced menu () icon, and then select Site management. The Site management screen displays the account administration settings.
  2. Under Accounts managing this site, tap Add account, to add a secondary account.
  3. Under Identify Management Account, enter a valid email ID in the Email field.
  4. Assign one of the following roles to the account.
    • Administrator—Indicates that the account has full access to the site including configuration, monitoring, device maintenance, and all other actions that can be performed on a site, including deleting the site.
    • Operator—Indicates that the account has full access to the site including configuration, monitoring, device maintenance, and most actions available on a site. This account does not have the permission to delete the site or manage other accounts.
    • Delegate—Indicates that the account has access to limited configurations that do not impact the network infrastructure, and limited actions on clients, networks, and devices. This account does not have the permission to delete the site or manage other accounts.
    • Viewer—Indicates that the account only has viewing access to the site but cannot make any modification to the site configurations.
  5. Tap Add account to save the changes.

Changing Account Role

The Change Role setting allows accounts with administrator privileges to change the role of the secondary accounts. The following procedure describes how to change an account role:

  1. Tap the advanced menu () icon on the Instant On home screen.
  2. Select Site management to view the administrator account settings.
  3. Under Account managing this site, tap the settings () icon beside the secondary account and tap Change Role.
  4. Select one of the following roles for the user account:
    • Administrator
    • Operator
    • Delegate
    • Viewer
  5. Tap Change role to save the changes.

Removing Account Ownership Access

Instant On allows you to remove the ownership of an existing Instant On account. To remove account ownership of an Instant On site, follow these steps:

  1. Tap the advanced menu () icon on the Instant On home screen.
  2. Select Site management to view the administrator account settings.
  3. Under Account managing this site, tap the settings () icon beside the administrator account and tap Remove access.
  4. Tap Remove access again in the subsequent screen.

    The account is signed out immediately and can no longer be used to access the site.

Transferring Account Ownership

Instant On allows you to transfer ownership from one administrator account to another. To transfer ownership of an Instant On site to another administrator account, follow these steps:

  1. Tap the advanced menu () icon on the Instant On home screen.
  2. Select Site management to view the administrator account settings.
  3. Under Account managing this site, tap the settings () icon and select Transfer ownership.
  4. Enter the new email ID under Email.
  5. Click Transfer ownership to transfer ownership of the site to the new administrator account.

After your account is removed, you are logged out of the site. A confirmation message is displayed, stating that ownership has been transferred successfully.

Deleting a Site

To delete an Instant On site, follow these steps:

  1. Tap the advanced menu () icon on the Instant On home screen.
  2. Select Site management to view the administrator account settings.
  3. Tap the () icon in the title bar of the Site Management screen.
  4. Tap Delete this site.
  5. Tap Delete in the Confirmation window.

Deleting the site will permanently erase all information related to its associated devices and will prevent anyone from remotely accessing it.

All devices within the site will be reset to factory default and you will need to reconfigure them in order to regain full access.