Aruba Instant On Help Center
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Troubleshooting

To help the administrator troubleshoot problematic situations, a troubleshooting assistant is used for managing the Aruba Instant On network. It helps the user identify an issue and provide guidance on how to resolve it. The troubleshooting assistant is designed to cover most typical situations and heavily relies on LED patterns to identify problems.

The troubleshooting assistant can be invoked from the Alert Details page:

1. Navigate to Site Health and click Show alert history.

2. In the Alert Details page, review the Recommended actions to clear the alert.

3. For additional troubleshooting options, click Need more help?. The Troubleshooting Assistant page is displayed with the following information:

a. Most typical situations based on the LED patterns.

b. Recommended actions.

Figure 1  Troubleshooting Assistant Page

4. Check the status of the LED lights on the Instant On and click the corresponding solution in the troubleshooting assistant.

5. If you are unable to find a solution to the problem, navigate to the following link to view additional support options.

Help & Support in the Mobile App

Help in the Web Application

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