Aruba Instant On Help Center
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Access Point Details

The Access Point Details page provides details of the selected AP, which includes the AP name, IP address, MAC address, serial number, radio, ports, and model type of the AP. This page also provides a summary of the wireless radios including the number of clients that are currently connected. This page is displayed as Router Details in the mobile app, if your device is configured as a router.

Viewing Access Point / Router Details

To view the Access Point Details / Router Details page, follow these steps:

1. Tap the Inventory() tile on the Aruba Instant On home page or click the Site Health() banner and then click on Show inventory.

2. Tap any of the APs listed in the Inventory list. The Access Point Details page is displayed with details. The Router Details page is displayed if the device you selected is configured as a router. View the AP/Router details such as the AP name, IP address of the AP, MAC address, Serial number, AP type, radio, and the number of the clients connected on each radio channel.

Ports

Every network requires the E0/PT or ENET port of the AP or Router to be connected to the gateway or switch using an Ethernet cable. Each Instant On AP has a single port, except for the AP11D devices which have an additional 3 LAN ports—E1, E2, and E3 respectively. These ports can be used to connect additional APs in the network. To view the details of the ports and the uplink status, follow these steps:

1. Tap any of the APs listed in the Inventory list. The Access Point Details page is displayed with details. The Router Details page is displayed if the device you selected is configured as a router.

2. Under the Ports section of the Access Points Details / Router Details page, view the details of the ports that are connected, the uplink status, and the upload and download throughput rates.

 

The port details will not be displayed if the AP is connected as a mesh point in the network.

Advanced Menu

Locating Your Instant On AP

The Locate option helps you to locate your device when there are many devices in the site. The locator light will be active for 30 minutes after you turn on the toggle switch. The light is turned off by default.

To locate your Instant On AP, follow these steps:

1. Tap the advanced menu () icon in the title bar of the device details page.

2. Tap Locate. The locator light is activated on the switch.

Restarting Your Instant On AP

To restart your AP, follow these steps:

1. Tap the advanced menu () icon in the title bar of the Access Points Details screen.

2. Select Restart from the drop-down menu. The appropriate assistant page is displayed.

3. Click Restart.

Removing an AP from the Inventory

Follow these steps to remove an AP which is still online:

1. Tap the advanced menu () icon in the title bar of the Access Points Details page.

2. Select Remove from inventory from the drop-down menu. The appropriate assistant page is displayed.

3. Click Remove.

Follow these steps to remove an AP which is offline:

On the Access Point Details page, a rectangular bar appears below the device name when an alert is triggered. The color of the rectangular alert bar will appear according to the alert type.

1. Click the Alerts link. You will be directed to the Alert Details page which provides more information about the unusual activity.

 

The Advanced menu does not appear on the title bar when the status is down.

2. To remove the access point from the inventory, follow these steps:

a. If the Instant On device is removed from the network, you can choose to remove the device from the inventory by tapping Remove from inventory in the Access Point Details page. A pop-up box appears on the screen requesting your confirmation.

b. Tap Remove to delete the device from the inventory.

Replacing a Router from the Inventory

Instant On allows you to replace a router from the inventory when it goes offline. A new AP or any existing AP from the site can be used to replace your old router. The old router needs to be manually reset to use as a normal AP.

To replace the router from the inventory, follow these steps:

1. Tap the Inventory() tile on the Aruba Instant On home page or tap the Site Health() banner and then click on Show inventory. The Inventory page is displayed.

2. Tap the offline router that you want to replace. The Router Details page is displayed. A rectangular bar appears below the device name when an alert is triggered.

3. Tap the Alerts link. You will be directed to the Alert Details page which provides more information about the unusual activity and a link to replace the router.

4. In the Alert Details page, tap on the replace link. The Replace router page is displayed.

5. Unplug the router you want to replace and plug in your new Instant On device into your ISP modem.

6. When your device lights are alternating between green and amber, tap Continue. The mobile app begins BLE scanning to discover your new router. It usually takes around 4-5 minutes for the router to be detected.

7. Once your router is detected, tap Replace to configure the device as your primary Wi-Fi router.

 

If the mobile app detects more than one primary Wi-Fi router in the area, you will see a message stating that more than one router is detected. In this scenario, keep the preferred router plugged and unplug the remaining routers from the network.

8. If the BLE scanning fails to discover your router in the vicinity, tap the Add Wi-Fi router manually button and choose to add your router to your network by entering the serial number or by scanning the barcode of the router.

 

If you still cannot find your device, select I don't see my Wi-Fi router button to view the troubleshooting options.

9. Click Finish when your new router is added to your network.

Connectivity

You can either configure Instant On devices to automatically receive an IP address from an external DHCP server running on the LAN or manually configure a Static IP address.

1. Under the Connectivity section of the Access Point Details / Router Details page, tap Advanced LAN parameters.

2. Choose one of the following:

Automatic (default): This is the default setting for all APs. The Instant On device will request an IP address from a DHCP service running on the LAN. This option is visible only in the mobile app.

Static: To specify a fixed IP address on the LAN for your Instant On device, select the Static radio button in the mobile app or slide the toggle switch () beside Static IP address in the Advanced tab of the web application and configure the following parameters:

LAN IP—Enter a Static IP address.

Subnet mask—Enter the subnet mask.

Default gateway—Enter the IP address of the Default Gateway.

DNS server—Enter the IP address of the DNS server.

3. Tap DONE to save the settings.

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